Website Privacy Notice

At TLC SA Transportation and Logistic Consulting (“TLC”), we are committed to protecting your personal information. This Privacy Notice outlines the types of personal information TLC may collect; the means by which TLC may collect, use, or share your personal information; steps TLC takes to protect your personal information; and choices you are provided with respect to the use of your personal information.

This Notice only applies to TLC website that link to this Privacy Notice. This Privacy Notice is in compliance with the General Data Protection Regulation of 4 June 2021 (GDPR) and the Swiss Data Protection Law (LPD). Our website also may contain links to third-party websites. We do not endorse and are not responsible for the content of third-party websites or resources, and our Privacy Notice does not apply to any sites that are not affiliated with TLC, even if you access them via a link on our site. You should review the privacy policies of any third-party site before providing any information.

For purposes of this Privacy Notice, “Personal Data” is any information by which you can be individually identified both directly and indirectly, including, but not limited to, your name, address, e-mail address, and telephone number.

This website is not designed or intended for use by children under the age of 16. We do not knowingly collect any Personal Data on this website from anyone under the age of 16 without the prior, verifiable consent of a parent or guardian. Such parent or guardian may have the right, upon request, to view the information provided by the child and require that it be deleted. Moreover, all minors should seek their parent’s or guardian’s permission prior to using or disclosing any Personal Data on this website or online resource.

The data controller is TLC SA Transportation and Logistic Consulting, Terre Bonne Park, Bâtiment A1, Route de Crassier 7, 1262 Eysins, Switzerland

All correspondence may be sent to Chief Information Officer, Terre Bonne Park, Bâtiment A1, Route de Crassier 7, 1262 Eysins, Switzerland or

On this website, we may request Personal Data about you. Examples of Personal Data that we may collect that directly identifies you includes your name, contact information, email address, and other information in combination with these identifiers. We also may collect certain Personal Data that does not directly identify you by name but could be used to identify that a specific computer or device has accessed our website.

We process your Personal Data on our websites for many reasons, including:

Any Personal Data you provide to us on our websites will be used in accordance with this Privacy Notice.

Purpose and categories of data
Legal Basis

Responding to Requests or Inquiries.
We may use the information that you provide to us to take the steps necessary to respond to your request. Depending on your request, we may collect your contact information (such as your name, mailing address, telephone number, job title), your interests and preferences (such as products or areas of interest), and any other information you provide to us.

We collect and process your Personal Data for these purposes based on our legitimate interest to respond to your request. If you submitted sensitive Personal Data as part of your inquiry, we will also base such processing on your explicit consent. If reporting is required, we may process your data to comply with our legal obligations.

Article 6(1)(f) GDPR
Articles 6(1)(a) and 9(2)(a) of the GDPR
Article 6(1)(c) and Article 9(2)(i) GDPR

Completing Transactions.
Some parts of our website may collect your Personal Data to fulfill services that you have requested and to understand your interests and preferences.

We use this information to perform our agreement with you.

Article 6(1)(b)

Personalizing Your Experience. We may collect certain information about you, your preferences, and how you have interacted with us in the past in order to understand your interest in our products and services so that we can best serve you. This may include information about your contact and product preferences, languages, marketing preferences, and demographic data.

In cases where we collect this information automatically, we collect and process this information for our legitimate business interests. In other cases, we will collect and process this information pursuant to your consent.

Article 6(1)(f) GDPR
Article 6(1)(a) of the GDPR

Website Analytics and Tracking. Where permitted by law, we may combine Personal Data you provide with other information you’ve provided to TLC through our websites. Where permitted by law, we may also combine Personal Data collected through our websites and online resources with TLC’s offline records and information provided to us by third parties. More information about this can be found in the section below and in our Cookie section.

In cases where we collect this information automatically, we collect and process this information for our legitimate business interests. In other cases, we will collect and process this information pursuant to your consent.

Article 6(1)(f) GDPR
Article 6(1)(a) of the GDPR

To Run and Maintain our Website. We use this information to secure our websites, network systems, and other assets. This may include information concerning your IP Address, geographic location, resources you have accessed, and similar information.

We collect this information automatically, for our legitimate business interests to run, maintain, and secure our websites.

Article 6(1)(f)

Our websites collect information about you only after you have given your consent. You will be presented with a choice as to whether you wish to allow the collection and use of this type of information. Some information might not directly identify you, but which may correspond with you or a particular device. We use some of this information to allow our website to run, as well as to learn more about how our website is used and to otherwise improve and administer the site. We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the site. For example, we may collect the IP Address assigned to your computer by your internet service provider. Retention of your information shall not exceed 12 months.

We do not sell or transfer your Personal Data to any non-affiliated entity for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent. We use third party advertising companies to place ads on other websites. These companies may use data about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about our goods and services that may be of interest to you. If you would like more information about this practice and your choices to opt out of having this information used by these companies.

Recipients of your Personal Data

We may share your Personal Data with TLC’s affiliates around the world. Our TLC affiliates will use your Personal Data for the same purposes as we do.

We may also share your Personal Data with third parties, such as our service providers, for the following purposes:

Any Personal Data you provide to us through your use of this website may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin. This means that your Personal Data may be sent to a country with less restrictive data protection laws than your own. Any such transfer will be conducted in compliance with applicable law.

If your Personal Data is covered by the GDPR: For transfers of Personal Data to a third country outside the European Union (EU), European Economic Area (EEA) or in absence of an adequacy decision, within the TLC Group, business partners and service providers, we establish the contracts containing the EU Standard Contractual Clauses, which according to the EU Commission decision of 04 June 2021 (EU 2021/914) constitute appropriate and suitable safeguards to ensure compliance with GDPR.

The length of time in which we will store your Personal Data will differ depending on the purpose for which we have collected and are processing your data. In most cases, we will keep the data for three (3) years following our last interaction with you.

If your Personal Data are covered by the GDPR (that is, if you are an individual within the European Economic Area), you have the following rights with respect to your Personal Data:

To exercise any of these rights, please contact us using the information provided above.

Please note that erasure or restriction of processing is only possible if and to the extent that the processing of Personal Data is based on your consent or our legitimate interests. If data processing is based on consent, note that you have the right to withdraw your consent at any time, but that the withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.

In the event that you believe or have the impression that our data processing does not comply with the GDPR, you are entitled to lodge a complaint with the responsible supervisory authority.

TLC and its service providers take reasonable steps to protect Personal Data we access or receive through this website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless, TLC makes no guarantee as to the security of your Personal Data and disclaims, to the fullest extent permitted by law, all liability and damages caused by loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We recommend that you take any available precautions to protect Personal Data you submit on this website.

Our Website allows users to contact us via an online form. When you contact us, we use your information only to respond to your enquiry. We do not share this information with any third parties.

If you believe that we have not complied with the requirements of GDPR or of the LPD in relation to the processing of your personal data you have the right to submit a complaint to the relevant supervisory authority. In Switzerland, this is the “Préposé fédéral à la protection des données et à la transparence PFPDT”

From time to time, we may revise this Privacy Notice. Any such changes to this Privacy Notice will be reflected on this page. TLC recommends that you review this Privacy Notice regularly for any changes. The date on which this notice was last revised is located at the top of this notice.

Version 14 May 2024